Phoenix

If you are buying an item designed to assist someone with a long-term medical condition or disability, then you may be eligible for VAT Relief, saving you 20% on the price of the item.

You are eligible if you or the person you are buying the item for is chronically sick or disabled, and the item is intended for personal or domestic use.

You can claim VAT Relief by making a simple declaration of this during the checkout process, specifying the medical condition or disability.

Prices for all items on our site are shown including VAT. The items that qualify for VAT relief will also show the price without VAT.