Terms & Conditions


Please read the following carefully. By using the Allardycehealthcare.co.uk website, whether or not you make a purchase, you confirm your agreement to these terms and conditions.


In these conditions:
‘buyer’ or ‘you’ means you, the customer
‘seller’, or ‘we’, or ‘us’ means Allardyce Healthcare Ltd
‘our website’ means Allardycehealthcare.co.uk
‘goods’ means the products and/or services for sale by us and purchased by you


All performance claims, technical data, and product specifications on our website are provided by the products’ manufacturers.

We will not be liable for any error or omission in these, or any resulting loss or damage.


When you place an order for a product or service offered for sale on our website, you are offering to buy it for the price stated, subject to these Terms and Conditions.

We reserve the right to cancel any order. If we do, then we will return any money you have paid us for that order.

At our discretion, we may offer to supply alternative goods to those you order. If we do, we will always try to ensure that the alternative goods are of equal or greater value compared to the goods you ordered. Where this is not possible, if you choose to accept the alternative goods, we will refund the difference in the prices of the goods.

You may cancel any product and/or service within 14 days of receipt subject to any item/s being returned in their original, unused condition and in original packaging.

On most items where returns are accepted, please ensure that the product is returned within 14 days of receipt. Please drop us an email at sales@allardyce.co.uk or phone customer services on 01382 773600 if you wish to return so that we know to look out for it. Please note that you will be responsible for the cost of postage (or courier) for returning items.

Our Return Address:

Allardyce Healthcare
Unit 12
Tom Johnston Road


All prices listed include VAT.

Relief from VAT

To qualify from such relief a person must be chronically sick or disabled as defined under the current VAT legislation. The chronically sick or disabled person, or a third party on their behalf, must satisfactorily complete the VAT declaration (please see our under form section).


Payment by credit or debit card is required to complete online orders, and payment must be made before the goods can be dispatched to you.

We accept other payment methods for offline orders.


All content and intellectual property on our website is copyrighted and may not be used, reproduced, or altered without written consent.

We make no claim, warranty, or representation in respect of any trade marks or branding of products featured on our website.


We may terminate this agreement, and cancel or suspend your access to our website if you breach these terms and conditions, or on any other reasonable grounds. If we do, we will tell you in writing, but this will not affect any other rights we may have.


If anything in these terms and conditions is disputed, contested, or held to be unenforceable, the disputed part will be constructed to reflect the reasonable intentions of buyer and seller. The remaining parts will remain unaffected.


Nothing in these terms and conditions affects your statutory rights as a consumer.


Information valid as from November, 2017.